Hello? Is that Flash Removals? Yes, my name's Hugh Thomas … I’m moving house today and you said your men would be here by 8 … it’s now nearly 8.15 and no-one is here yet … oh they’re on their way are they … I hope so … yes, it’s 1A, William Street … Yes, I know the traffic’s very bad at this time, but you said they’d be here by 8 … Oh, I think they’re here … I’ll call back if there’s any problem.
Hi, hi, it’s me … Hugh … yeah, … just calling to see how you were and to tell you I’m moving! … Yes, finally! ... The men are taking the stuff out to the van and … everything’s fine … so far … listen maybe later we could … oh. Okay. Will you be careful with that please!! No, no, not you … who were you talking to? Oh I see … you’re with a friend … am I ringing at a bad time? Oh I see … he’ll be there all afternoon, will he? Well when's a good time to call then? Tomorrow … okay, yes sure … speak to you tomorrow … perhaps … bye.
Hello, yes, my name’s Hugh Thomas, I’m phoning about my … what? A reference number? Just a moment, perhaps it’s on here. It’s 1968 339 012 is that it? Yeah somebody was supposed to come round to read my electricity meter and they haven’t … what? … this is the wrong department … well can you put me through to the right department, please … yes, I’ll hold.