1. Receptionist: Hello, can I help you?
Maggie: Yes, I′d like to an appointment for next week, please...
Receptionist: Right, day would you like?
Maggie: How about... Monday?
Receptionist: Actually we′re closed on Mondays for staff training... would Tuesday be okay?
Maggie: Tuesday... no. Wednesday would be , actually.
Receptionist: Morning or afternoon?
Maggie: Morning, please.
Receptionist: How about ten thirty?
Maggie: Um... yes, that should be okay...
Receptionist: And your name, please?
Maggie: Maggie, Maggie Bell.
Receptionist: And is it just a cut or...
Maggie: I′d like to have it and have some highlights done please.
Receptionist: And is this the first time you′ve been to us for an appointment?
Maggie: Um... yes it is...
Receptionist: If you′d just let us a contact number, so then if there′s any problem with the appointment...
Maggie: Okay, it′s um... 07293308627.
Receptionist: So it′s ten thirty morning and that′ll be with Danielle. Shall I write it on an appointment card for you?
Maggie: Yes, if you don′t .
Receptionist: No problem... there you go.
Maggie: Thank you.
Receptionist: Thank you, see you on Wednesday.
Maggie: See you then.