1. Adriana: Excuse me. Do you have this in a bigger size?
SA: If it′s not there... no. I′ll just check if we′ve got it in stock. No, I′m afraid it′s out of but we can order it and you could collect it.
Adriana: I don′t live near here so it′d be difficult for me to pick it up.
SA: Well, we could deliver it direct to your .
Adriana: Oh really? Do I have to pay for delivery?
SA: It′s an extra £5. So the jacket′s £120 plus ... that′s £125.
Adriana: Okay, I′ll do that.
SA: Okay, madam. I′ll need some details.
SA: Can you give me your name?
Adriana: It′s McCanlis.
SA: That′s M, A, C...
Adriana: No, just M, C, then capital C, A, N, L, I, S. Adriana McCanlis: A, D, R, I, A, N, A.
SA: And the ?
Adriana: 40 Woodland Road, Cambridge. CP28 2EU.
SA: CP28 2EU. And can I have a telephone number?
Adriana: I′d better give you my number. 07850 442 784.
SA: 784. Fine. And how would you like to pay?
Adriana: By debit card.
SA: Right, so the should be with you in four to seven working days. Here′s your receipt... The has also got our website address. You can log on and track your order any time. There′s your number.
Adriana: AU92635. Thank you.
SA: You′re welcome.
Adriana: Goodbye.