Lesson --> Advanced --> Part 7: Reading Comprehension 2
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Select skill:

Read the passages and choose the correct answer:

Questions below refer to the following advertisement and fax.

 

The Auckland Convention Center (ACC)

www.aucklandconvecenter.com

Tired of getting the same basket of services from every hotel and conference center? At ACC (New Zealand's largest hotel and conference center), we don't provide the same services to every client. Rather, we find out what each conference needs during its stay here in Auckland, and meet it.

We can upgrade or economize the entertainment or telecommunications in each room to meet the unique personal or business needs of each conference that visits us. We also maintain lodgings in the center ranging from economy rooms to luxury suites and everything in between, along with shuttle services from our center to the airport.

We offer meeting rooms in a variety of sizes with the most up-to-date business telecommunication facilities (ex: Wireless Internet, international cell phone services, and similar facilities). We are also capable of fully catering your event, from groups of 100 to 1,000 people. True to our custom-tailor philosophy, many of our conference rooms can be expanded or contracted to meet the size requirements of any particular conference. Yet, irrespective of size, these rooms all maintain the same business service amenities and technologies.

Likewise, our staff is organized to provide services to conferences irrespective of composition. It includes employees fluent in Mandarin, Cantonese, Japanese, Malay, and Arabic.

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Dear Sirs and Madams,

I noticed your advertisement in today's Malaysia Business Journal. We are holding a marketing conference in June, and are considering your center. We are particularly interested in the multilingual staff, as our employees, vendors, and clients run the full gamut of Asian and Western languages.

At this point, what we would like is either a fax or e-mail of your services and prices, in particular the price for renting a conference room able to hold upwards of 300 people. On your website, we could only get a very limited idea of the nature of the rooms that you offer, and where they are placed within your hotel. What we would like you to e-mail is at least a rough diagram of which rooms would be available in which positions in the hotel.

This is because we would like at least 50 of the rooms to be ones that both contain the highest amenities and contain the best views in the hotel. These 50 rooms will be for the CEOs and other corporate officers that we expect to be attending the event. For these 50, we are willing to spend a premium if necessary. The remaining 250 rooms can be in any reasonable location within the hotel, and for these our first priority will be on economy.

Please fax or e-mail me this information at your first convenience.

 

Sincerely,

Roberta Chan

Marketing Director

Kuala Lumpur Communications Company

RobertaChan@KLCom.net


1. What is special about the hotel?
A. It is not far from other South Pacific destinations.
B. Its services are not simply standardized.
C. Its prices are not expensive compared to others in New Zealand.
D. It provides outstanding scenery in all of its rooms.
Explain:


2. What is NOT a service provided by ACC?
A. Access of the Internet
B. Meeting rooms in a variety of designs
C. Transportation between the center and the airport
D. Food and drink for gatherings
Explain:


3. What is mentioned about the staff at ACC?
A. They are specially trained to handle conferences as large as 1,000 people.
B. They have won a service quality award in Auckland.
C. They are on-call for client business telecommunication needs around the clock.
D. They can communicate well with a variety of nationalities.
Explain:


4. Which problem is mentioned by Ms. Chan?
A. She was unable to access more detailed accommodation information online.
B. Transport to and from the airport has not yet been arranged by hotel staff.
C. Staff at the hotel have not contacted her about confirming reservations yet.
D. Amenities at the premium rooms were beneath the CEO's expectations.
Explain:


5. What can be inferred from Ms. Chan′s choice of ACC?
A. She wants all of the rooms to have outstanding scenery.
B. She wants to acquire a discount for her large group.
C. She wants all of the rooms to have telecommunications for vendors and clients.
D. She wants to capitalize on their advertised tailoring.
Explain:
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