Questions below refer to the following advertisement and letter.
Al's Autos Super Saturday Sale
Al's Autos, the number one used car dealership in Florida, is having a mega-sale Saturday, August 25, 2007, from noon until 4 p.m. to celebrate our twenty years of operation. All two-door vehicles with pink stickers are 10 percent off the ticketed price. All trucks with blue stickers are 15 percent off the ticketed price. All vans are 20 percent off the ticketed price. Plus, if you pay in cash, we'll reduce the price by another $300. As always, all purchases come with a 2-year Al's Autos Guarantee, which covers the cost of labor and replacement of parts if your car experiences mechanical problems. So if you're in the market for a used car, then come on down to Al's Autos this Saturday.
* Cars must be serviced by one of the following Al's Autos affiliates: Mike's Mufflers, Ace Mechanics, or Carl's Car Parts.
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17 Washington Rd.
Tampa, FL
September 26, 2007
Allen Hanks
Al's Autos
56 Wheelbarrow Rd.
Tampa, FL
Dear Mr. Hanks,
Last month I purchased a used Capri 1025 from you. At first, the car seemed like a great deal, especially with the $300 dollar discount I received. I bought the car because 1 have to travel a long distance to work each day, and with gas being so expensive these days I needed a car that was more fuel-efficient. You were right; the smaller car did save me about $30 in gas each week. Unfortunately, after about two weeks, the car started making a clanking noise if I went faster than 50 kilometers per hour. I took it to my mechanic, Smooth Rides, and had them evaluate the problem. They determined that the entire engine would need to be replaced, due to a crack down the middle of it. In total, the labor and engine parts will cost about $1,000. I assume that since 1 only purchased the car a month ago, I am well within the 2-year limit to the guarantee and Al's Autos will cover the cost of the repairs. Please contact me at 852-321-6547 if you have any questions.
Sincerely,
Floyd Baker