Questions below refer to the following letter and response.
Highland Health Clinic
3o Highland Boulevard
Ross, CA 98759
February 23, 2006
Discount Medical Supplies,
2727 Canyon Rd.
Oakland, CA 94577
Dear Sirs,
I am the medical supplies manager of the pharmacy within a small health clinic. An acquaintance of mine who holds the same position as I at the Marshlands clinic, recently recommended that I use your services. He informed me that your products are of excellent quality, but are also very reasonably priced.
I would like to order the following items, and have included the relevant catalog numbers:
• Item No. G32 Gauze, 10 x 4 inch rolls
• Item No. G33 Gauze, to x 2 inch rolls
• Item No. H244 Aspirin, 3 x 1,000 pill jar
• Item No. M89 Vitamin C, 6 x loo pill jar
• Item No. M9o Vitamin E, 6 x loo pill jar
• Item No. 59 Saline Solution, 10 x 2 liters
Please let me know how long it will take to fill this order, and invoice me at the above address.
Sincerely,
Leonard Orlandini
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Discount Medical Supplies
2727 Canyon Rd.
Oakland, CA 94577
Tel: 510-584-2323
Fax: 510-584-1579
February 25, 2006
Leonard Orlandini
Highland Health Clinic
30 Highland Boulevard
Ross, CA 98759
Dear Mr. Orlandini,
Thank you for your recent order with Discount Medical Supplies. We received your purchase order 02-7655-95 on February 24, 2006. Unfortunately, the following items are not currently in stock:
* Item No. G32 Gauze, 4 inch rolls
* Item No. G33 Gauze, 2 inch rolls
We have these on backorder and will ship them within three weeks. Let me know if this delay is a serious inconvenience. The rest of your order is being processed and will be shipped within the next three days. Thank you for your business, and we look forward to serving you again in the future.
Sincerely,
Mary Bamford
Shipping Clerk