Questions below refer to the following letters.
Mr. Daniel Gobels, Manager
Wilcon Products
6290 Fair Oaks Ave.
Cleveland, OH 65812
November 20th, 2011
Dear Mr. Gobbels,
It has come to our attention that you haven't ordered any copier or computer supplies from us in more than eight months, so we are writing to see if we can be of assistance to you. We hope that you have not found our products to be unsatisfactory; we pride ourselves on offering the best prices and the best quality in the area. As a matter of fact, one major reason I am writing to you is that we are currently having an end-of-the-year sale on copier and computer paper. You can get all available sizes and colors for nearly 50% off if you order more than $50 worth of supplies before December 10th.
A brochure is enclosed, and if you'd like to talk to one of our sales representatives, please call us at 895-3321!
We look forward to hearing from you, for any order no matter how large or small. And remember, we offer FREE delivery on all orders.
Sincerely,
Don Nickels
Manager, Nickels Business Supply
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Wilcon Products
6290 Fair Oaks Ave.
Cleveland, OH 65812
November 25th,
Mr. Don Nickels,
Manager,
Nickels Business Supply,
102 Suite 52,
Parkland Estate
Cleveland
Dear Mr. Nickels,
I am writing to you in reply to your letter of November 20th, so that you may update your records.
I replaced Daniel Gobels as the supplies manager of Wilcon Products in August. Mr. Gobels quit his position without warning in February, and as Wilcon Products was going through a period of large personnel changes, the position of supplies manager was left open until I was appointed in August. In fact, I was very happy to receive your letter as Mr. Gobels had left no record of the suppliers he had used, and I have been struggling to find a reliable source.
To this end, I would like to place an order (please see the attached order form). If I am satisfied with your company, you may find Wilcon Products back on your list of regular customers.
Sincerely,
Maggie White