Lesson --> Advanced --> Part 7: Reading Comprehension 2
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Select skill:

Read the passages and choose the correct answer:

Questions below refer to the following letters.

 

Systems Consultants

to Pacheco Way Tucson, AZ

February 10, 2011

Mr. Leonard Bernard

President

Southwest Telecommunications

8423 Los Lunas Blvd.

Tucson, AZ

 

Dear Mr. Bernard,

Enclosed is the report, "Improving Computer-User Comfort," that you asked our company to prepare. The report summarizes current research on the effects of computers on health and recommends changes for your computer users.

We interviewed over five hundred Southwest Telecommunications employees in the last six months and consulted with health experts in eye and wrist fatigue. We also reviewed all the current literature available for computer health hazards.

Our recommendations are as follows:

1. Anti-radiation screens should be available for computer monitors.

2. Wrist support should be used to help maintain proper wrist position during computer use and possibly

            reduce the risk of carpal tunnel syndrome.

3. Employees need adjustable chairs with a stronger back support.

You should find our report useful in reorganizing your computer area for maximum comfort. If you have any questions or would like to discuss our recommendations, please let us know.

 

Sincerely,

Stella Wong

Consultant

---------------------------------------

Southwest Telecommunications

8423 Los Lunas Blvd.

Tucson, AZ

Tel: 020-990-990

            February 14th

Systems Consultants

10 Pacheco Way

Tucson, AZ

 

Dear Ms. Wong,

Thank you for sending us the results of the "Improving Computer-User Comfort" report. It has been reviewed by the directors of Southwest Telecommunications and Mr. Bernard himself. We are most grateful to you for all the effort that you put into compiling this information.

We had not realized just how inadequate our office facilities were, and would like to start implementing your suggestions at the earliest possible date. Mr. Bernard would like to invite you to attend a meeting with our directors in order to discuss your three main suggestions. We are hoping that you will be able to bring samples of office equipment which meet the standards you specify in your report. Please give me a call at the above number to arrange a meeting.

 

Sincerely,

Hyacinth Moore

Personal Assistant


1. Why was this report requested?
A. Southwest Telecommunications had excess profits they needed to spend.
B. Employees complained about low pay and unsafe working conditions.
C. Computers are unhealthy and Southwest Telecommunications wanted to avoid lawsuits.
D. Southwest Telecommunications wanted to solve problems caused by long-term computer use.
Explain:


2. Which of the following did Systems Consultants NOT do?
A. Talk to computer users at the company
B. Talk to health professionals
C. Work on computers to experience problems first hand
D. Read studies related to computer use
Explain:


3. Which of the following did Stella Wong recommend?
A. Providing chairs with good back support
B. Providing ergonomic pens
C. Allowing employees to take regular breaks
D. Providing protective eyewear
Explain:


4. When would Southwest Telecommunications like to introduce changes?
A. In the last six months
B. As soon as possible
C. Early next year
D. In the next six months
Explain:


5. What would Mr. Bernard like Stella Wong to bring?
A. Samples of suitable office furniture
B. Further copies of the report
C. Her resume
D. The directors of her company
Explain:
Total: 148 page(s)
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