To: Margaret Berdan
From: Spring Flower Hotel Management
Subject: Your reservation
Dear Ms. Berdan,
Thank you for making a reservation at the Spring Flower Hotel for the nights of May 11-14. We suggest that you call the hotel (1)............... your reservation 24 hours in advance. Payment in full is required at the time you check (2)............... before we can give you your room key. Remember, your status as a guest at the Spring Flower Hotel (3)............... you to unlimited use of the hotel fitness room and swimming pool. We look forward to seeing you.
Sincerely,
The Spring Flower Hotel Management Office