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Vocabulary --> Word review #4 Lesson 16-20 Purchasing

I. Choose the word that best completes the sentence:


1. Having an accurate inventory count is a good ............... on a competent store manager.
A. reflective
B. reflectively
C. reflect
D. reflection
Explain:


2. Keeping customer complaints to a ............... is the job of everyone who works in the store.
A. minimal
B. minimally
C. minimize
D. minimum
Explain:


3. Due to the store′s success, the owners began to plan an ............... into a larger location.
A. expanded
B. expand
C. expanse
D. expansion
Explain:


4. I′d like to ............... this issue with you, but I don′t have time today.
A. explorer
B. explore
C. exploration
D. exploratory
Explain:


5. In order to ............... our lead in the market, we′ll have to find a cheaper source of industrial supplies.
A. maintainable
B. maintain
C. maintaining
D. maintainability
Explain:



II. Choose the word or phrase that best completes the blanks:

To: Betsy Barnes
From: Lighting Limited Customer Service
Subject: Your order

Dear Betsy Barnes,
We have received your message about your recent order of a desk lamp with a glass shade. You state that the (1)............... arrived in damaged condition. We will be happy to replace the damaged merchandise at no extra (2)............... to you. You will not have to pay anything. Simply place the damaged item back in the box and affix the "postage paid" sticker to the outside. As soon as we receive it, a replacement lamp will be (3)............... sent to you. We are sorry for any inconvenience this may have caused.

Manuel Gozanlez
Lighting Limited Customer Service Associate


1.
A. shipping
B. ship
C. shippable
D. shipment
Explain:


2.
A. change
B. chance
C. chase
D. charge
Explain:


3.
A. promptness
B. prompter
C. prompt
D. promptly
Explain:
Score: 0/10
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