Lesson --> Introductory --> Part 7: Reading Comprehension 2
Theory   

Select skill:

Read the passages and choose the correct answer:

Questions below refer to the following e-mails.

To: Grant Jones <gjones@hotmail.com>

From: Your Order <order@cottonfresh.com>

Date: Dec 13

Subject: Order Summary, Order No. 667 Dear Mr. Jones,

I'd like to express my gratitude for your order with Cotton Fresh Organic Cotton Company. We have received your orders for the following items.

Order #

Description

Count

B404

T-shirts size S

100

B405

T-shirts size M

300

B406

T-shirts size L

200

B407

T-shirts size XL

100

Your orders will be shipped within five to seven business days to the business address you gave. We will charge your credit card upon shipment of your order. If you have any questions, please contact us by telephone or e-mail. Please note that orders cannot be canceled or adjusted after they have been shipped.

Sincerely,

Cotton Fresh

Nottingham

To: Your Order <order@cottonfresh.com>

From: Grant Jones <gjones@hotmail.com>

Date: Dec 14

Subject: Re: Order Summary, Order No. 667

This is in reference to order No. 667. The order is right, but I would like to make a few changes to my order before you ship. I placed an order for 100 of item #B407 but I would like to increase the order to 150.

Also, when I placed my order online I was told that the XS size T-shirts were not available. Could you let me know when you are expecting to get more in stock? If they are available before my order ships, I would like to add 100 to my order.

Thanks.

Kind regards,

Grant Jones

Grant Designs Brighton


1. What is the purpose of the first e-mail?
A. To apologize for the order not being available
B. To confirm an order of clothes
C. To request a customer address
D. To sell a new product
Explain:


2. What policy is mentioned in the first e-mail?
A. A cancellation
B. A refund
C. Customer service
D. A return
Explain:


3. In the second e-mail, the word “reference” in paragraph 1 is closest in meaning to ................
A. reflection
B. compliment
C. maxim
D. relation
Explain:


4. Which size does Mr. Jones want more of?
A. Small
B. Large
C. Extra large
D. Medium
Explain:


5. What is implied about Mr. Jones?
A. He tried unsuccessfully to cancel his order.
B. He ordered supplies by phone.
C. He tried to order XS size T-shirts.
D. His orders are out of stock.
Explain:
Total: 89 page(s)
Score: 0/10
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