Lesson --> Introductory --> Part 7: Reading Comprehension 2
Theory   

Select skill:

Read the passages and choose the correct answer:

Questions below  refer to the following email and bill.

From: Kenan Beauchamp [kbchamp@webexec.net]

To: Customer Service [customer.service@hucnv.com]

Subject: December bill request

Date: January 11

 

To Whom It May Concern:

My account with Henderson Utilities Company is set up such that my monthly utility bills are directly deducted from my checking account. I noticed this month that $187.33 had been deducted from my account for utilities. Since becoming a customer of HUC, my monthly utility bill has never exceeded $150. Since I never received a paper bill from you, I'd like to request a copy of the bill to ensure that I was not overcharged for any services. Thank you.

 

Sincerely,

 

Kenan Beauchamp.

 

Henderson Utilities Company 43 Warm Springs Road

Henderson, Nevada 89014

(702) 493-4343

Account number: 920-53-10332

Name: Kenan Beauchamp

Address: 19 Galleria Drive

Henderson, Nevada 89002

Billing period: December 7 - January 7

Due date: January 23

Total amount due: $187.33

Water: $31.87

Electricity: $42.11

Gas: $113.35

* Open an online billing account today to have your bills delivered to your e-mail account. With online billing, you can also pay your bills online. To sign up for an account, visit www.x.com/onlinebill.


1. According to the letter, what is true about Mr. Beauchamp′s account?
A. It allows bills to be deducted from his checking account.
B. It is an online account.
C. He deactivated it at the beginning of December.
D. He opened in more than ten years ago.
Explain:


2. What does Mr. Beauchamp say he did NOT receive?
A. A discount
B. A receipt
C. A bill
D. A service
Explain:


3. What is the due date of the bill?
A. December 7
B. January 23
C. January 7
D. January 11
Explain:


4. How much was Mr. Beauchamp charged for electricity?
A. $113.35
B. $187.33
C. $31.87
D. $42.11
Explain:


5. According to the bill, how can customers pay their bills online?
A. By e-mailing customer service
B. By visiting a Web page
C. By filling out a form
D. By calling a customer service hot line
Explain:
Total: 89 page(s)
Score: 0/10
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