Questions below refer
to the following information and notice.
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Ryerson Machine Tool Guarantee
This guarantee covers all Ryerson industrial tools.
Dates of Coverage: All Ryerson
industrial tools are guaranteed for 5 years from date of receipt at the
customer's factory or industrial facility.
Type of Coverage: This guarantee
covers all major tool failures clearly attributable to tool design or
construction, and not ordinary wear and tear. This coverage also does not
extend to situations where the customer has placed the tools under
exceptional stress not ordinarily encountered in industrial processes.
Coverage
Cancellation:
This guarantee plan will be canceled in the case of fraud or
misrepresentation by the customer. The notification of cancellation will be
sent to the customer's e-mail provided at the time of purchase.
Coverage
Alteration:
This coverage may be altered in the future as new product lines are
introduced, or upgrades are introduced to existing product lines. Notice of
any such alteration will be submitted to all customers by e-mail.
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Coverage Adjustment Notice:
Ryerson Machine Tool Guarantee
This supplementary
notice is for all customers who have purchased Ryerson machine tools within
the last two years.
Adjustment: Recently, our
firm has decided to end sales of the CV210 precision cutting tool in use in
many of our customers' factories. Guarantees for these tools will end 90 days
from the date of this notice.
Discounts: Customers
desiring to upgrade to our new CV211 precision tool as a replacement for the
CV210 are eligible for 7% discounts for a period of 90 days from the date of
this notice.
Customers
Continuing with CV210: Customers can elect to remain with the CV210, but
will have to operate the tool without coverage from Ryerson. However, in the
case of problems in operating the CV210, Ryerson will still be able to
provide repair and consulting services for a fee.
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