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Lesson --> Introductory --> Part 4: Talk
Theory   

Select skill:

Listen to the talk. Then read each question and choose the best answer:

Script:
refer to the following message.
Good evening. This is the headquarters for the Irish National Bank. The office is now closed. Our regular business hours are 8 a.m. to 3 p.m., Monday to Saturday, with the exception of national holidays.
Should you wish to speak to one of our company representatives, please leave a message after the tone. You are also able to check account balances I using our touch tone service. You can also use our web service for bill payments, the transferring of funds, or to obtain new product information. Thank you for choosing INB, and we look forward to serving you again soon.

1. What is inferred about the organization′s employees?
A. They are attending to other customers.
B. They are presently not working.
C. They are working at another branch office.
D. They are currently on lunch break.
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