Script:
refer to the following conversation.
M: Hello, I would like the number for the Sheraton Hotel located in Montreal.
W: Which location do you prefer? I have listings for two Sheraton Hotels in the city.
M: I don′t know the exact address, but I would prefer the downtown location. Also, could you connect the call please?
W: Sure. The number is 514-889-2093. Please stay on the line and I′ll put you through. Thank you for using Bell Directory Assistance.