Script:
M: Good afternoon. This is Carl with Lyntax Enterprises. What can I do for you?
W: Hi, my name is Laurie Cormack. I′m calling because I′ve been expecting a very important fax from Mr. Miller concerning his bid for a supply contract. He was supposed to send it earlier this morning, but I haven′t received it yet.
M: Okay, Mr. Miller just stepped out for a moment, but I′ll give him the message as soon as he returns. Does he have your number in case he needs to get in touch with you?
W: Yes, he does. Thanks for your help.