Dear Sir/Madam,
I have an insurance policy with your company (policy number HUG22) and I would like to submit a claim for a diamond ring that I recently lost.
The diamond is set on a silver band. The date of my wedding is inscribed inside, that is, 19th June 2000. The single diamond, originating from South Africa is worth €5000. I have a photograph of the actual ring and I am enclosing a copy for your reference.
When I was in my hotel room in Hanoi I removed my ring so that I could wash my hands. Unfortunately it fell down the drain and the hotel staff were unable to retrieve it.
I understand that my policy covers the cost of my ring, and although the sentimental value cannot be regained, I would appreciate it if you could examine my case and let me know the amount that will be covered by your company.
Thanking you in advance.
Yours sincerely,
Virginia Mathews