Script:
You will hear a women booking a room for a party at the community center.
Man: Hi. Good morning. My name's Pete. How can I help you?
Woman: Hi. My name's Maria Lincoln. I understand you hire out rooms in the community centre as venues for parties.
Man: Yes we do. We have various sized accommodation; it depends on what you're looking for really.
Woman: We're looking to hold a party,... a children's birthday party, and we need a room that will hold about 70 people with space for a small disco area, games, dancing, and food.
Man: Well, we have a large room and it would certainly hold at least 100 people comfortably. It is used a lot for parties, things like that.
Woman: Mmmm. That sounds as if it might be suitable. I've tried various venues and they are either booked up or they don't hold enough people.
Man: Can you tell me when you were thinking of holding the party?
Woman: I know it's short notice, but we wanted to hold it Saturday week, that's September 15th.
Man: Let's have a look ... Mmm yes. You're in luck. The Mandela Suite is free then.
Woman: I'll just write that down. M-A-N-D-E-L-A.
Man: And the time? When were you thinking of holding it?
Woman: In the afternoon from 3.30pm to 9pm.
Man: Yes. Okay. There is no smoking on the premises and we are only licensed to have soft drinks.
Woman: That's okay. I think I'm happy to go ahead.
Man: Can you just give your postcode?
Woman: Yes. It's PA5 7GJ.
Man: Fine. And the flat and street number?
Woman: It's Flat number 40, and the street number is 35.
Man: Okay. So .... That's Flat 40,35 Beeches Street.
Woman. Yes, that's right.
Man: And a contact number?
Woman: My landline is 22 32 79 with the code. But I'll give you my mobile number which is 07897 29 33 81.
Man: OK. ...29 33 81.
Woman: Mhmm. Can you tell me how much it will cost?
Man: It's quite reasonable actually. It's £115 for the hire of the room, with tables and chairs, but if you want to hire disco equipment we've got a basic system with speakers and other equipment for £25, but there is no technician around in case anything goes wrong. And of course it's optional.
Woman: That would save us carting something from home, but maybe we should bring a spare sound system just in case.
Man: We have never had any problem with the system but you might not want to take any chances. What about catering?
Woman: Well, we had thought of getting everyone bringing something.
Man: We have someone who can do catering for £9 a head including the cake if required.
Woman: That's handy, but it's a lot as we have a fairly tight budget.
Man: So you want to go ahead with the booking?
Woman: Yes certainly.
Man: Okay. I need to take a deposit of £30, which is refundable. The balance needs to be paid two days before the event at the latest.
Woman: Fine.
Man: You can cancel up to two days before, but after that you lose the deposit.
Woman: We don't intend to cancel, but is there any insurance we can take out?
Man: Yes there is a form here somewhere.
Woman: How much?
Man: It's .... let me see it's only £9 for the 24-hour period and that covers you for cancellation, damage and injury.
Woman: Well. At least we'd better have a look at it.
Man: How would you like to pay the deposit?
Woman: Cash.
Man: I'll just give you a receipt.
Woman: There you are. 10, 20,30.
Man: £30. Maria Lincoln.
Woman: Thank you very much. I'm really glad I've found somewhere. We have been trying to book a place for the past two weeks. So thank you again and bye for now.