Read the following conversations and see how the new
words are used.
[M] I
have compiled a list of office supplies we need to order
immediately.
[W] Don't worry, ill deal with it promptly.
[M] Please
also check the supply
room before you send out the
order, just to
be sure I didn't make any
mistakes.
[W] I had a
computer expert estimate the cost of installing new order processing
software on our office computers.
[M] What will they charge for doing that?
[W] It's going to
cost us about five hundred dollars, but according to the terms of payment, there'll be a fifty dollar
discount if we pay the full amount up front.
[W] My invoice indicates that you imposed an extra charge for shipping the merchandise
I ordered. I thought shipping was free.
[M] It must be a mistake. I don't know how that happened but I'll
credit the cost of shipping to your account.
[W] Thanks for rectifying this matter so promptly.
[M] Why has this customer incurred extra finance charges on her phone
bill?
[W] She made a mistake and thought the price had
been discounted.
[W] If you had been more efficient, and reviewed the checks upon receiving them,
this would not have happened.