Questions below refer to the following letter.
Ms. Janet Lee
677 Gilmore Street
Phoenix, AZ 33002
Dear Ms. Lee
We would like to thank you for the purchase of a Wellington bedroom set you made last week. We do appreciate your (1)............... sincerely.
We here at Wellington furniture hope you enjoy your new bedroom furniture and that you are one hundred percent satisfied with the service you have been provided during your purchase and delivery.
We have included in this letter a customer survey that we would love to have back. Filling out this survey will assist us in trying to (2)............... your customer needs in the future.
To persuade your participation in the following survey, we have decided to enter you in our drawing for a $300 gift card to any of our retail stores as well as our online store. The winner of the drawing (3)............... before September 15. After you have completed the survey please return it to us in the envelope we have provided.
Sincerely,
Thomas Moore
Vice President, Customer Service