Questions below refer to the following memo.
MEMO
To: Helen Baxford, Sally Day & Harpreet Sahota
From: Rachel Benfield
Re: Lateness
Date: September 3rd
It has been (1)............... to my attention that in the last month or so, a significant proportion of the staff have been getting slack about arriving on time. Please remind everyone in your division that staff are expected to be at their desk and ready to start work at least 1o minutes before the bank opens.
We cannot (2)............... staff members running in the back door at the same time that we are opening the front doors to customers. Lateness inevitably causes errors, which in turn means that we are all held up going home at the end of the day. (3)............... the problem continues, we will consider introducing penalties to deal with offenders. Please make sure all staff are aware of this.
Thank you.