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Lesson --> Intermediate --> Part 6: Text Completion
Theory   

Select skill:

Choose the word or phrase that best completes the blanks:

Questions below refer to the following information.

DRESS CODE
Following complaints from customers, we have to discuss a dress code for all personnel and guidelines on individual (1)................

CUSTOMER SERVICE
Every sales staff member should meet regularly per month to consider how (2)............... customer service. (Attendance will help their chances of being promoted.)

STAFF TURNOVER
As most associates are young, employee turnover is relatively high. So, training costs have risen (3)............... in the past 3 years. We need to talk about what can be done to keep the staff longer.


1.
A. complexion
B. face
C. appearance
D. rest
Explain:


2.
A. improved
B. improving
C. to improve
D. improvable
Explain:


3.
A. probably
B. independently
C. superficially
D. dramatically
Explain:
Total: 111 page(s)
Score: 0/10
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