Script:
Question below refer to the following conversation.
M: Hello, what time are you open in the morning? I′d like to come in and purchase a gift for a colleague.
W: We open at 9 a.m., but unfortunately we open at noon on Saturdays.
M: I should be able to get there by 9, but are you able to hold something for me until Monday in case I can′t make it in?
W: No, I′m very sorry. We don′t hold anything because people rarely return to purchase the items.