Vocabulary --> Office Issues --> Electronics --> Word to practice

Listen to the dialogue. Then read each question and choose the best answer:

W Unfortunately, I don′t have the skills to retrieve this file, and I really need it. I was counting on using it to complete my project proposal.
M Maybe I can help you out. I′m new at this too, but I do know a few things. Are your files stored on the network?
W No, they′re stored on the company ftp site.
M Yes, there′s a special process you have to use, but I′m not sure I can figure it out. You′d better ask someone in the IT department to help you.

1. Why can′t the woman retrieve her file?
A. It was accidentally deleted.
B. She can't remember where it's stored.
C. She forgot its name.
D. She doesn't know how.
2. Why does she need the file?
A. To get information about a store.
B. To report the news.
C. To finish her proposal.
D. To do her accounts.
3. What does the man suggest the woman should do?
A. Figure it out herself.
B. Get help from the IT department.
C. Improve her skills.
D. Let him help her.
Score: 0/10
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