When you bring in
a new employee, it is important to make sure that he or she understands the
usual office procedures as well as the codes of behavior. These things should
be outlined clearly in the employee handbook. New employees should understand
that they are expected to do more than just glimpse at the handbook and then
hide it in a drawer. A thorough reading of it will help them understand many
things they need to know about the workplace culture. Employees also appreciate
verbal reinforcement. Supervisors should let them know when they have completed
a job well, or if they are bending the rules too far. More experienced
coworkers can be asked to support new employees while they are getting used to
their new positions and explain procedures to them, but ultimately it is the
supervisor's responsibility to make sure that the normal office practices are
carried out. When everyone understands what is expected, then the office
procedures run more smoothly. In fact, it is not a bad idea to review the codes
and procedures with the entire staff from time to time. This can be done on a
regular basis at staff meetings, or it can be part of a training session.