Script:
M Do you think we will ever resolve our difficulties with the computer company? They keep charging us for extra services that they haven′t provided.
W They′ve assured me several times that they will correct our bills, but they haven′t done it yet.
M Last month they charged us for repair services that we never ordered. Maybe we should cancel their services now and find another provider.
W No, we signed an agreement to use their services for only a year. There′s just two months left on that contract, then we can sign with a different company.