Script:
Question below refer to the following phone message.
Good morning, Jemma. This is Irene Smith from Dr. Baker′s office. I am calling to confirm your appointment for 8:30 a.m. on Wednesday morning. Please arrive at least 15 minutes prior to your appointment so that we can fill out the appropriate forms. Don′t forget to bring your health insurance card and a piece of photo ID to the appointment. In total your physical examination shouldn′t take more than 20 minutes, but you may need to stay afterwards for some blood tests. Dr. Baker should be able to provide the results of your tests within 2 weeks. So remember, your appointment is at 8:30 a.m. on Wednesday morning. Please call us if you have any questions. See you then!