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SECTION TEST - LISTENING
(Time: 30 minutes)

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Section 1

Script:

WOMAN: Hello . . . motor insurance department. . .

MAN: Oh hello ... I’d like to ask about insurance for my car.

WOMAN: Yes, of course. I’ll just take a few details. What’s your name?

MAN: Patrick Jones.

WOMAN: And your address?

MAN: It’s 27 Bank Road.

WOMAN: 27 Bank Road. Is that in Greendale?

MAN: Yes.

WOMAN: And what’s your daytime phone number?

MAN: My work number is 730453.

WOMAN: And could I ask what your occupation is?

MAN: Dentist.

WOMAN: OK . . . now a few details about your car. . . What size is the engine?

MAN: It’s 1200 ccs.

WOMAN: Thank you . . . and the make and model?

MAN: It’s a Hewton Sable.

WOMAN: Could you spell the model name please?

MAN: Yes . . . S-A-B-L-E.

WOMAN: Ah yes . . . thanks. And when was it made?

MAN: 1997.

WOMAN: Lovely . . . right... I presume you’ve had a previous insurer?

MAN: Yes.

WOMAN: Right... we need to know the name of the company.

MAN: Yes ... it was Northern Star.

WOMAN: Thank you, and have you made any insurance claims in the last five years?

MAN: Yes . . . one in 1999.

WOMAN: And what was the problem?

MAN: It was stolen . . . but...

WOMAN: That’s fine, Mr Jones . . . that’s all we need to know at the moment. . . (pause). And will there be any other named drivers?

MAN: Just the one . . .

WOMAN: And his name?

MAN: Simon Paynter.

WOMAN: Could you spell the surname please?

MAN: P-A-Y-N-T-E-R.

WOMAN: OK thank you . . . And what relationship is he to you?

MAN: He’s my brother-in-law.

WOMAN: And what will you or Mr Paynter be using the car for?

MAN: Well... mainly for social use...

WOMAN: Social use (murmuring). Will you be using it to travel to work?

MAN: Yes . . . sometimes.

WOMAN:. . . Anything else?

MAN: No. That’s it. . .

WOMAN: And finally . . . when would you like to start the insurance?

MAN: I’ll need it from the 31st of January.

WOMAN: Right. . . Mr Jones . . . I’m getting a couple of quotes coming up on the computer now ... and the best bet looks like being with a company called Red Flag.

MAN: Yeah.

WOMAN: And that comes out at $450 per year. . .

MAN: Well. . . that seems OK . . . it’s quite a bit lower than I’ve been paying up to now . . .

WOMAN: Great... so would you like me to go ahead with that?

MAN: Sure . . . why not?

WOMAN: How would you like to pay?

Complete the form below. Write NO MORE THAN THREE WORDS ANDIOR A NUMBER for each answer.

CAR INSURANCE
Name: (1)............... Address: (2) ............... , Greendale Contact number: 730453 Occupation: (3) ...............
Size of car engine: 1200cc	Type of car: Manufacturer: Hewton Model: (4) ............... Year: 1997
Previous insurance company: (5) ...............	Any insurance claims in the last five years? x Yes No If yes, give brief details: Car was (6) ............... in 1999
Name(s) of other driver(s): Simon (7) ............... Relationship to main driver: (8) ...............	Uses of car: - social - (9) ...............
Start date: 31 January Recommended Insurance arrangement Name of company: (10) ............... Annual cost: (11) $...............

450 Patrick Jones Red Flag dentist/ a dentist brother-in-law Northern Star work/ travelling to work/ traveling to work Sable stolen Paynter 27 Bank Road

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Section 2

Script:

You will hear a salesman giving information to house owners about an alarm system.

Salesman: Thank you for inviting me to your residents meeting. My name is Martin Pugh from Safe Sell Alarms. I’m going to explain a little bit about home security and I hope you’ll all feel a bit better informed and perhaps that you will even purchase one of the alarms we sell. It is all too easy these days for people to break in to our homes. Did you know that 25% of all burglaries are committed by burglars breaking and entering via the back door? Even though it is locked, it is still relatively easy for someone to gain entry. And there are parts of our house that we think are not vulnerable because they look inaccessible - but they’re not. So, if you’re trying to protect your home, you should make the sure top floor is covered by that protection, not just the ground floor. We believe that the only way to secure your property is by having an alarm fitted. Just having the alarm on the outside can put burglars off and we also recommend that you warn them about the alarm. To do this, we suggest you stick a sign in the front window of the house so it can be seen clearly. This alone should be enough to dissuade a burglar before they start.

Now, our company has a range of alarms on offer and I’ve brought several along for you to see tonight. But let me just explain a few things about them. First of all, all of our alarms are highly visible. They’re coloured red and, on the underneath, there is a blue light, which you can see whether they are switched on or not. This acts as a deterrent to burglars who can see it is an active alarm system. Like most systems, our alarms are very sensitive so you do need to look after them. You may be surprised to hear that a cat can often slink around unnoticed under the infrared beams but a spider crawling across them will set them off. Also, our system is a little different from some. Most companies offer an option that connects their alarms to the police station. All our alarms have an automatic link to our company office. This means we can deal with the situation promptly and can sort out any alarms that have gone off by mistake.

OK, let me tell you about the installation of our alarms. Later on I’ll show you some house plans and diagrams of how the alarms operate but you don’t have to worry about them being intrusive, as we normally put them in hallways rather than individual rooms. The diagrams show you how the beams work to cover the whole house in this way. Oh, one small thing while I remember, is don’t leave your security code in your house - a lot of people keep it in the kitchen or their study but we suggest you leave it with a neighbour so that if there is a break in, the burglars can’t switch the system off. Now, regarding the practical aspects of installation - I know that many of you are out all day and I’m afraid we don’t install the alarms at weekends, but we do offer a service where we can fit the alarm system in the evenings for you but we do charge a little bit extra for that. Finally, we do offer a range of systems, so I suggest you look at the leaflets on our prices. And please don’t be put off from investing in a more sophisticated system to protect your home as we do allow you to set up a monthly payment if it’s too much in one go. OK, now, if you’d like to ... (fade) ...

Complete the sentences below. Write NO MORE THAN THREE WORDS for each answer.

back door with a neighbor / with a neighbour blue light top floor sign hall ways / hall in the evening / in the evenings company office spider monthly

Your home:
- A quarter of break-ins are through the .
- The of the house should also be protected.
- You should warn burglars your house is alarmed by putting a in the window.

The alarms:
- The alarms show a constant .
- The alarms can be set off by a .
- The alarms are connected to the .

Installation:
- The alarms are usually installed in .
- The security code should be kept
- The alarms can be installed at an additional cost.
- Customers can pay for their alarm system.

Section 3

Script:

Advisor: I’d like to go over with you today some of the requirements for your student teaching, which you’ll be undertaking next semester.

Student: I’m really looking forward to working in a real classroom and teaching children, but I’m nervous about it, too.

Advisor: One of my roles is to provide you with whatever support you may require. One thing that helps me do that is to know what you’re doing in the classroom, so I require all my students to keep a journal about their teaching experience.

Student: That sounds like a lot of work. Will I have to write in it every day?

Advisor: Yes, if you can. You’ll give it to me at the end of each week. Another thing I’ll want from you is a few sample lesson plans. I’ll let you know ahead of time exactly how I want you to do them.

Student: Several of us from the university will be student teaching at the same school. Are we supposed to get together regularly to discuss our work?

Advisor: I’ll meet with each student teacher individually, but you aren’t required to meet with each other. Of course, you can talk together as much as you want. You will, however, have to observe some of the other teachers in the school, besides the teacher you’ll be working with.

Student:Then will I get an evaluation from my supervising teacher at the end of the semester?

Advisor: Actually, no. I’ll do your evaluation, and I’ll base it on several things. One is your required portfolio, which should contain samples of your class activities and your students’ work. Another important thing is your term paper.

Student:Then there won’t be a final exam?

Advisor: No, we don’t feel that’s necessary for student teaching.

Choose the correct answers.

1. Which FOUR of the following are required of student teachers?

sample lesson plans

portfolio

meetings with other student teachers

final exam

evaluation from supervising teacher

weekly journal

observing other teachers

Explain:

Script:

Student: I know I have to get an agreement form signed. Since you’re my advisor, are you the one to do that?

Advisor: No, that form is for your supervising teacher to sign, to document that he or she agrees to have you in the classroom as a student teacher.

Student: Oh, I see. I’m concerned about the term paper I’ll have to do, and the evaluation process. I’m not sure I understand what I’m sup posed to do.

Advisor: Regarding the term paper, the first thing is to choose a topic. It should be related to your teaching work. You should let me know your term paper topic by the end of the first week of the semester.

Student: Will you be observing me regularly in the classroom?.

Advisor: Yes, and during the fourth week of the semester, well have our first evaluation meeting to discuss my observations.

Student: One thing I’m really looking forward to is the student teacher con ference that the university puts on every year.

Advisor: I’m glad you’re looking forward to it. Of course, everyone in the pro gram is required to attend. The conference takes place, let me check, yes, the seventh week of the semester.

Student: When will I have to turn in my term paper?

Advisor: The term paper is due by the end of the fourteenth week of the semester. Then during the fifteenth and final week, we’ll get together one last time for a semester review.

Student: Wow. It looks like I have a busy semester ahead of me.

Complete the schedule below. Write NO MORE THAN THREE WORDS for each answer.

First week	(1) ……… due
Fourth week	(2) ……… meeting
Seventh week	(3) ………
Fourteenth week	(4) ……… due
Fifteenth week	(5) ………

first evaluation Student teacher conference term paper topic semester review term paper

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Section 4

Script:

You will hear a student giving a presentation about someway dealing with problems in urbanization in city group.

Well, Adam's just been talking about some of the problems that have resulted from the rapid growth of cities in the last hundred years things like housing, sanitation, crime, and so on. For my presentation, I’d like to look at some examples of what cities are doing to try to solve some of these problems.

As part of its healthy city programme, the World Health Organisation the WHO has come up with a set of criteria for a healthy city. The WHO says, that amongst other things, a healthy city must provide a dean environment which is also safe it mustn't be dirty, or dangerous for its inhabitants. As well as that, the WHO says a healthy city has got to be able to satisfy its inhabitants' basic needs that's all its inhabitants, not just the rich ones or the ones with jobs. Everyone who lives there. A third thing a third criterion, is that it's got to have health services which can be used by all the inhabitants, and which they can access easily The final point's to do with local government the WHO says this is something that the whole community should be involved in, not just a few powerful politicians or businessmen. So, a healthy city's not just a matter of avoiding illness, that for the benefit of its population.

OK. So what I'd like to do now is to look at some projects in different cities around the world where cities have tried to meet these criteria to make their cities 'healthy' ones.

Right, the first project I’m going to discuss took place in Sri Lanka, and this project was called the 'Community Contracts System’. Its aim was to improve the places where the poorest section of the population lived - the squatter settlements. Basically, the problem was lack of infrastructure things like drams, paths, wells for water and so on. So, a programme was set in place to construct this infrastructure, but what was different about it was that the residents did this the people who actually lived there, not people from outside. And this meant that not only did the people end up with improved housing and infrastructure, but also because they had contracts with the community, it improved their chances from an economic point of view. So that’s a way the lives of people in one urban environment were improved.

The next project I’d like to discuss took place in the capital city of Mali, in West Africa. This project involved setting up a cooperative to try to solve the problems of sanitation in the old central quarters of the city. One of the main problems was a lack of a system for garbage collection, which meant that there were a lot of insects, and this was causing disease. And again it’s interesting to look at who was involved in dealing with this problem - in this case, the cooperative involved students who had graduated from secondary school in getting a system going. As well as that, the cooperative set up a campaign to educate the public about the importance of good sanitation, through showing films and setting up discussion groups among the local people, especially women and adolescents. And the outcome was an increased environmental awareness which led to changes in household behaviour as well as improved living conditions.

OK, the third project was in Egypt, just outside the capital, Cairo, which is a city that’s grown very rapidly in the last, few decades. This project was based in a Women's Centre in a poor area called Mokattam. The aim of the project was to support girls ... young women from the area from poor families, so these were women who had no education they’d never been to school, so they were totally illiterate, and they had no chance of getting jobs.

At the Women’s Centre, they were shown how to sew and how to weave, and once they'd learned these skills they were given the equipment a sewing machine or a loom - so that they could make things to sell, and have a chance of earning their own living. And this project has meant that these young women have greater status in the community, but as well as that, they can enjoy a better quality of life.

So I don't think the problem ¡s that cities are bad. This world and its cities have the resources to provide for the population that lives there. What it takes is a stronger will and a better distribution of resources.

Complete the table below. Write NO MORE THAN THREE WORDS for each answer.

Place / Project	Aim	Method	Achievement
Sri Lanka Community Contracts System	to upgrade squatter settlements	the (4)…………… constructed infrastructure, e.g. drains, paths	* better housing and infrastructure * provided better (5)……… opportunities
Mali Cooperative	to improve sanitation in city	* (6)………….. graduates organising garbage collection * public education campaign via (7)……… and discussion groups	* greater environmental awareness * improved living conditions
Egypt (Mokattam) (8)…………..	to support disadvantaged women	women provided with the (9)……… and equipment for sewing and weaving	* rise in the (10)……… and quality of life of young women

Women's Centre basic needs status economic secondary school skills local government safe films local residents

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